Privacy Policy

1. Introduction

Furnishly ("we," "our," or "us"), a service operated by PowerTech Digital Limited (Company Number 16015351), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography service.

By using Furnishly, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Password (stored in encrypted form)
• Organization information
• Payment information (processed securely through third-party providers)

Product and Image Data

When you use our Service, we collect:

• Product photos you upload
• Product descriptions and metadata
• Generated product images
• Photography preferences and settings

Usage Information

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Credit usage and generation history

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process your image generation requests
• Manage your account and organization
• Process payments and manage credits
• Send service-related communications
• Improve our AI models and service quality
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Provide customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

Service Providers

Third-party vendors who assist us in operating our Service, including:

• Cloud storage providers (Cloudflare R2)
• AI processing services (Google Gemini)
• Payment processors
• Email service providers
• Analytics services

Organization Members

Content and information shared within your organization is accessible to other members based on their permissions.

Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

To exercise these rights, please contact us at fawaz@powertech.digital.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns and improve our Service
• Provide security features

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality. For more details, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

12. GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we process personal data based on:

• Contract: To provide our services
• Consent: For marketing communications
• Legitimate interests: To improve our services and prevent fraud
• Legal obligations: To comply with applicable laws

EU residents have additional rights including the right to lodge a complaint with supervisory authorities.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through the Service.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Company: PowerTech Digital Limited
Company Number: 16015351
Email: fawaz@powertech.digital
Registered Address: 85 Great Portland Street, London, Greater London, W1W 7LT, United Kingdom